import { router, protectedProcedure, adminProcedure } from "../_core/trpc.ts"; import { z } from 'zod'; export const adminCoachingRouter = router({ /** * Get personalized coaching profile for an admin */ getCoachingProfile: protectedProcedure.query(async ({ ctx }) => { const adminId = ctx.user?.id; // Mock coaching profile data const coachingProfile = { adminId, adminName: 'Current Admin', role: 'admin', joinDate: new Date(Date.now() - 180 * 24 * 60 * 60 * 1000), performanceScore: 82, strengths: ['communication', 'decision_quality', 'consistency'], improvementAreas: ['approval_speed', 'workload_management'], performanceData: Array.from({ length: 30 }, (_, i) => ({ date: new Date(Date.now() - (30 - i) * 24 * 60 * 60 * 1000).toLocaleDateString(), score: 75 + Math.random() * 15, })), stats: { totalRecommendations: 5, activeRecommendations: 3, completedRecommendations: 2, recommendationCompletionRate: 40, totalTrainingsCompleted: 8, averageTrainingRating: 4.6, improvementTrend: 12.5, estimatedPerformanceGain: 18, coachingEngagementScore: 78, }, }; return coachingProfile; }), /** * Get coaching recommendations for an admin */ getCoachingRecommendations: protectedProcedure .input(z.object({ area: z.string().optional() })) .query(async ({ ctx, input }) => { // Mock recommendations const recommendations = [ { id: 'rec_001', adminId: ctx.user?.id, area: 'approval_speed', title: 'Accelerate Approval Process', description: 'Your approval time is 25% above team average. Let\'s work on streamlining your workflow.', priority: 'high', targetMetric: 'Average Approval Time', currentValue: 9.5, targetValue: 7.5, estimatedTimeToImprove: 14, actionItems: [ 'Review your current approval checklist - identify non-essential steps', 'Set daily approval targets (e.g., 50 approvals/day)', 'Use batch processing for similar items', 'Implement keyboard shortcuts for common actions', ], relatedResources: ['tr_001'], createdAt: new Date(Date.now() - 7 * 24 * 60 * 60 * 1000), targetDate: new Date(Date.now() + 14 * 24 * 60 * 60 * 1000), status: 'active', }, { id: 'rec_002', adminId: ctx.user?.id, area: 'workload_management', title: 'Manage Workload Effectively', description: 'Balance your workload to maintain quality and avoid burnout.', priority: 'medium', targetMetric: 'Workload Balance', currentValue: 65, targetValue: 85, estimatedTimeToImprove: 21, actionItems: [ 'Prioritize high-impact tasks', 'Delegate routine work to junior staff', 'Take regular breaks throughout the day', 'Use time management tools and techniques', ], relatedResources: ['tr_004'], createdAt: new Date(Date.now() - 3 * 24 * 60 * 60 * 1000), targetDate: new Date(Date.now() + 21 * 24 * 60 * 60 * 1000), status: 'active', }, { id: 'rec_003', adminId: ctx.user?.id, area: 'accuracy', title: 'Improve Decision Accuracy', description: 'Your error rate is higher than expected. Let\'s focus on quality over speed.', priority: 'critical', targetMetric: 'Error Rate', currentValue: 2.1, targetValue: 0.8, estimatedTimeToImprove: 28, actionItems: [ 'Implement a double-check process for critical decisions', 'Review recent errors to identify patterns', 'Take accuracy-focused training', 'Reduce daily workload to improve focus', ], relatedResources: ['tr_002'], createdAt: new Date(Date.now() - 5 * 24 * 60 * 60 * 1000), targetDate: new Date(Date.now() + 28 * 24 * 60 * 60 * 1000), status: 'active', }, ]; if (input.area) { return recommendations.filter((r) => r.area === input.area); } return recommendations; }), /** * Get training resources */ getTrainingResources: protectedProcedure.query(async ({ ctx }) => { return [ { id: 'tr_001', title: 'Approval Process Optimization', description: 'Learn techniques to streamline your approval workflow and reduce processing time.', type: 'video', category: 'approval_speed', duration: 15, difficulty: 'beginner', url: 'https://example.com/training/approval-optimization', tags: ['workflow', 'efficiency', 'process'], completionRate: 0, rating: 4.5, }, { id: 'tr_002', title: 'Fraud Detection Best Practices', description: 'Master the techniques for identifying and preventing fraudulent activities.', type: 'guide', category: 'accuracy', duration: 30, difficulty: 'intermediate', url: 'https://example.com/training/fraud-detection', tags: ['security', 'fraud', 'detection'], completionRate: 0, rating: 4.8, }, { id: 'tr_003', title: 'Decision Making Framework', description: 'Develop a structured approach to making consistent, high-quality decisions.', type: 'article', category: 'decision_quality', duration: 20, difficulty: 'intermediate', url: 'https://example.com/training/decision-framework', tags: ['decision', 'framework', 'quality'], completionRate: 0, rating: 4.6, }, { id: 'tr_004', title: 'Time Management Mastery', description: 'Optimize your time management to handle workload effectively.', type: 'webinar', category: 'workload_management', duration: 45, difficulty: 'beginner', url: 'https://example.com/training/time-management', tags: ['time', 'management', 'productivity'], completionRate: 0, rating: 4.4, }, { id: 'tr_005', title: 'Communication Excellence', description: 'Improve your communication skills for better stakeholder engagement.', type: 'case_study', category: 'communication', duration: 25, difficulty: 'intermediate', url: 'https://example.com/training/communication', tags: ['communication', 'skills', 'engagement'], completionRate: 0, rating: 4.7, }, ]; }), /** * Get coaching goals for an admin */ getCoachingGoals: protectedProcedure.query(async ({ ctx }) => { return [ { id: 'goal_001', adminId: ctx.user?.id, area: 'approval_speed', title: 'Reduce Approval Time to 7.5 Minutes', description: 'Decrease average approval time from 9.5 to 7.5 minutes', targetValue: 7.5, currentValue: 9.5, deadline: new Date(Date.now() + 30 * 24 * 60 * 60 * 1000), priority: 'high', status: 'active', progress: 35, milestones: [ { id: 'm_001', title: 'Reduce to 9 minutes', targetValue: 9, dueDate: new Date(Date.now() + 7 * 24 * 60 * 60 * 1000), completed: true, completedDate: new Date(Date.now() - 1 * 24 * 60 * 60 * 1000), }, { id: 'm_002', title: 'Reduce to 8.5 minutes', targetValue: 8.5, dueDate: new Date(Date.now() + 14 * 24 * 60 * 60 * 1000), completed: false, }, { id: 'm_003', title: 'Reduce to 7.5 minutes', targetValue: 7.5, dueDate: new Date(Date.now() + 30 * 24 * 60 * 60 * 1000), completed: false, }, ], }, { id: 'goal_002', adminId: ctx.user?.id, area: 'accuracy', title: 'Reduce Error Rate to 0.8%', description: 'Decrease error rate from 2.1% to 0.8%', targetValue: 0.8, currentValue: 2.1, deadline: new Date(Date.now() + 60 * 24 * 60 * 60 * 1000), priority: 'critical', status: 'active', progress: 20, milestones: [ { id: 'm_004', title: 'Reduce to 1.8%', targetValue: 1.8, dueDate: new Date(Date.now() + 14 * 24 * 60 * 60 * 1000), completed: false, }, { id: 'm_005', title: 'Reduce to 1.2%', targetValue: 1.2, dueDate: new Date(Date.now() + 30 * 24 * 60 * 60 * 1000), completed: false, }, { id: 'm_006', title: 'Reduce to 0.8%', targetValue: 0.8, dueDate: new Date(Date.now() + 60 * 24 * 60 * 60 * 1000), completed: false, }, ], }, ]; }), /** * Start a training course */ startTraining: protectedProcedure .input(z.object({ trainingId: z.string() })) .mutation(async ({ ctx, input }) => { // Mock training start return { success: true, trainingId: input.trainingId, startedAt: new Date(), message: 'Training started successfully', }; }), /** * Complete a training course */ completeTraining: protectedProcedure .input(z.object({ trainingId: z.string(), rating: z.number().min(1).max(5) })) .mutation(async ({ ctx, input }) => { // Mock training completion return { success: true, trainingId: input.trainingId, completedAt: new Date(), rating: input.rating, message: 'Training completed successfully', }; }), /** * Dismiss a recommendation */ dismissRecommendation: protectedProcedure .input(z.object({ recommendationId: z.string() })) .mutation(async ({ ctx, input }) => { // Mock recommendation dismissal return { success: true, recommendationId: input.recommendationId, message: 'Recommendation dismissed', }; }), /** * Accept a recommendation */ acceptRecommendation: protectedProcedure .input(z.object({ recommendationId: z.string() })) .mutation(async ({ ctx, input }) => { // Mock recommendation acceptance return { success: true, recommendationId: input.recommendationId, message: 'Recommendation accepted', }; }), /** * Get coaching insights and analytics */ getCoachingInsights: protectedProcedure.query(async ({ ctx }) => { return [ { id: 'insight_001', adminId: ctx.user?.id, date: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000), type: 'strength', title: 'Strong Communication Skills', description: 'Your communication with team members is consistently positive and clear.', confidence: 92, actionable: false, }, { id: 'insight_002', adminId: ctx.user?.id, date: new Date(Date.now() - 1 * 24 * 60 * 60 * 1000), type: 'opportunity', title: 'Potential for Leadership Role', description: 'Based on your performance metrics, you\'re a strong candidate for team lead position.', confidence: 78, actionable: true, suggestedAction: 'Schedule meeting with manager to discuss career development', }, { id: 'insight_003', adminId: ctx.user?.id, date: new Date(), type: 'trend', title: 'Improving Approval Speed', description: 'Your approval time has decreased by 8% over the last two weeks.', confidence: 85, actionable: false, }, ]; }), /** * Get coaching progress summary */ getCoachingProgressSummary: protectedProcedure.query(async ({ ctx }) => { return { adminId: ctx.user?.id, overallProgress: 42, recommendationsProgress: 35, trainingProgress: 65, goalsProgress: 28, engagementScore: 78, nextMilestone: { title: 'Complete Time Management Training', dueDate: new Date(Date.now() + 5 * 24 * 60 * 60 * 1000), estimatedImpact: 15, }, recentAchievements: [ { title: 'Completed Decision Making Framework Training', date: new Date(Date.now() - 3 * 24 * 60 * 60 * 1000), impact: 8, }, { title: 'Reduced Approval Time by 5%', date: new Date(Date.now() - 1 * 24 * 60 * 60 * 1000), impact: 12, }, ], }; }), });